Delivered by E9, this project at The O2 showcases the power of intelligent, fully managed guest Wi-Fi to transform visitor experiences at large-scale venues. As a technology partner, E9 designed a solution that connects over 1.2 million visitors every year, an example of the innovative, high-impact work we can bring to JG Partnerships clients.
The O2 needed a network that could handle massive event-day crowds while creating opportunities for deeper brand engagement. They wanted to turn connectivity into a memorable part of the guest journey, not just a utility.
E9 implemented a high-capacity, fully managed Wi-Fi platform tailored to The O2’s complex environment. Branded login journeys were introduced to create a seamless, on-brand experience, while enabling valuable data insights to support future marketing and operational improvements.
The new Wi-Fi experience significantly improved guest satisfaction and opened up new digital touchpoints for O2’s brand. This project is a prime example of the connected, experiential solutions E9 can deliver as a technology partner alongside JG Partnerships.